Shipping Policy

Thank you for shopping with Amelissy.

Order Processing

Orders are processed within 1–2 business days.

Orders are not processed on weekends or U.S. holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

United States

Estimated delivery:
3–7 business days

International

Estimated delivery:
7–15 business days

Delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or peak seasons.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email with tracking information.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already shipped, Amelissy is not responsible for packages delivered to the incorrect address.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Shipping Delays

While we strive to deliver every order promptly, shipping delays beyond our control may occur.

Lost Packages

If your package is lost in transit, please contact us and we'll work with the shipping carrier to investigate.

Contact

Email:
info@amelissy.com

Customer Service Hours:
Monday –Friday
8:00 AM – 2:00 PM MST